Privacy Policy
Last updated: April 6, 2026
1. Introduction
Moja by Usereli ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and business information you provide when registering.
- Transaction Data: Information about purchases, sales, and payments processed through our platform.
- Device Data: Information about your mobile device or computer, including device type, operating system, and unique device identifiers.
- Usage Data: Information about how you interact with our platform, including access times and pages viewed.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and provide customer service
- Comply with legal obligations, including TRA/EFD requirements
4. Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (Selcom) and delivery (Bolt).
- Regulatory Bodies: Tanzania Revenue Authority (TRA) for EFD compliance as required by law.
- Business Partners: With your consent, for joint marketing initiatives.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at the email below.
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: